Privacy Policy

Introduction

Revolution Audio ("we," "us," or "our") operates the website revolutionaudio.com (the "Site"), where we sell audio, video, and theater accessories including cables, connectors, fuses, power filters, and related products. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

By visiting or making a purchase on our Site, you agree to the practices described in this Privacy Policy. If you do not agree with these terms, please do not use our Site.

Information We Collect

Information You Provide Directly

When you interact with our Site — whether browsing, creating an account, placing an order, or contacting us — we may collect the following types of personal information:

• Order & Purchase Information: Your name, shipping address, billing address, phone number, email address, and order details when you place an order.
• Account Information: If you create an account, we collect your name, email address, and password (stored in encrypted form).
• Contact Form Submissions: Your name, email address, and any message content you provide through our contact form.
• Product Reviews: If you submit a product review, we collect your name, email, and review content.
• Communication: Any emails or other communications you send to us.

Information Collected Automatically

When you visit our Site, certain information is collected automatically through cookies, web beacons, and similar technologies:

• Device & Browser Information: IP address, browser type and version, operating system, screen resolution, and device identifiers.
• Usage Data: Pages visited, time spent on pages, referring website, pages clicked on, and the dates and times of visits.
• Location Data: Approximate geographic location derived from your IP address.
• Shopping Cart Data: Items added to your cart and your browsing preferences within the Site.

Information from Payment Processors

We do not store your full credit card or payment card information on our servers. Payment processing is handled by our third-party payment processors (such as PayPal, Stripe, or your card network). We receive confirmation of the transaction and, in some cases, the last four digits of your card number for order reference purposes.

How We Collect Information

We collect information through the following methods:

• When you place an order: We collect the information necessary to fulfill your purchase, including shipping and billing details.
• When you create an account: We store your account credentials and order history to facilitate future purchases.
• When you use our contact form: We collect the information you voluntarily provide.
• Automatically through cookies and tracking technologies: We use cookies and similar tools to remember your preferences, analyze traffic, and improve your shopping experience.
• From third-party service providers: We may receive limited information from payment processors, shipping carriers, or analytics providers to support our business operations.

How We Use Your Information

We use the personal information we collect for the following purposes:

• Order Processing & Fulfillment: To process and ship your orders, send order confirmations, and provide tracking information.
• Customer Service: To respond to your inquiries, process returns and exchanges, and resolve any issues with your orders.
• Account Management: To create and manage your account, maintain order history, and streamline future purchases.
• Marketing & Communications: To send you promotional emails, newsletters, and information about new products or special offers — but only if you have opted in. You may unsubscribe at any time.
• Site Improvement: To analyze how visitors use our Site, identify trends, and improve the design, content, and functionality of the Site.
• Security & Fraud Prevention: To protect against fraudulent transactions, unauthorized access, and other security threats.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to protect our rights and property.

Information We Share

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with the following categories of recipients:

Recipient	Purpose	Data Shared
Payment Processors (e.g., PayPal, Stripe)	To process your payments securely	Payment and billing information
Shipping Carriers (e.g., UPS, FedEx, USPS)	To deliver your orders	Name, shipping address, order details
Analytics Providers (e.g., Google Analytics)	To analyze Site traffic and usage	Anonymous usage data, IP address
Email Service Providers	To send transactional and marketing emails	Name, email address
Legal & Regulatory Authorities	To comply with legal obligations	As required by law

We may also share information in connection with a merger, acquisition, or sale of all or a portion of our business, or in the event of bankruptcy or similar proceedings. In such cases, we will take reasonable steps to ensure your information is handled consistent with this Privacy Policy.

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to provide a better shopping experience. Cookies are small text files stored on your device that help us remember your preferences, keep items in your shopping cart, and analyze how you use our Site.

Types of Cookies We Use

• Essential Cookies: Required for the Site to function properly (e.g., maintaining your shopping cart, processing checkout, and remembering your session).
• Preference Cookies: Remember your settings and preferences (e.g., language, region).
• Analytics Cookies: Help us understand how visitors use the Site so we can improve it.
• Marketing Cookies: Used to display relevant advertisements and track the effectiveness of advertising campaigns (only if you have consented).

You can manage or disable cookies through your browser settings. Disabling cookies may affect some features of the Site, such as the shopping cart and checkout process. For more information on managing cookies, visit www.allaboutcookies.org.

Data Retention

We retain your personal information for as long as your account is active or as necessary to provide our services. We also retain information as needed to comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for a minimum of seven (7) years for tax and accounting purposes. You may request deletion of your personal information at any time, subject to legal retention requirements (see "Your Rights" below).

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Using secure socket layer (SSL/TLS) encryption for data transmitted between your browser and our Site.
• Not storing full credit card numbers on our servers — payment data is handled by PCI-compliant payment processors.
• Restricting access to personal information to authorized personnel who need it to perform their job functions.
• Regularly reviewing and updating our security practices.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

General Rights

Regardless of your location, you have the following rights regarding your personal information:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correct: You may request that we correct any inaccurate or incomplete information.
• Right to Delete: You may request that we delete your personal information, subject to legal retention requirements.
• Right to Opt Out: You may opt out of receiving marketing emails by clicking the "unsubscribe" link in any email or contacting us directly.
• Right to Data Portability: You may request a machine-readable copy of your personal information to transfer to another service.

California Consumer Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You may request the specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purpose for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to Opt Out of Sale or Sharing: We do not sell your personal information. If our practices change, we will provide an opt-out mechanism on this page.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
• Right to Limit Use of Sensitive Personal Information: We do not collect sensitive personal information beyond what is necessary to process your orders.

To exercise your California privacy rights, please contact us using the information provided at the top of this policy. We will verify your identity before processing your request and respond within 45 days.

European Union and UK Residents (GDPR / UK GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, you have rights under the General Data Protection Regulation (GDPR) or the UK GDPR, including:

• Lawful Basis: We process your personal information based on our legitimate business interests (e.g., fulfilling orders), contractual necessity, your consent (e.g., for marketing), and compliance with legal obligations.
• Right to Access, Rectify, Erase, Restrict, Port, and Object: You may exercise these rights at any time.
• Right to Withdraw Consent: Where we rely on your consent (e.g., for marketing emails), you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.
• Right to Lodge a Complaint: You may lodge a complaint with your local data protection authority. For the EEA, see edpb.europa.eu. For the UK, contact the Information Commissioner's Office (ICO).

Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information. Parents or guardians may also contact us to review, update, or request deletion of their child's information.

Third-Party Links and Services

Our Site contains links to third-party websites and integrates with third-party services (such as payment processors, shipping carriers, and analytics tools). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

Marketing Communications

If you opt in to receive marketing emails from us, we will use your email address to send you information about new products, promotions, and special offers. You may opt out of marketing emails at any time by:

• Clicking the "unsubscribe" link at the bottom of any marketing email.
• Contacting us directly using the contact information provided in this policy.

Opting out of marketing emails does not affect transactional emails (e.g., order confirmations, shipping notifications), which are necessary to provide our services.

Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) signal. Our Site may not respond to DNT signals at this time. However, you can manage cookies and tracking through your browser settings as described in the "Cookies and Tracking Technologies" section above.

International Users

Our Site is operated from the United States. If you are accessing our Site from outside the United States, please be aware that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using our Site, you consent to the transfer and processing of your information in the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will post the updated policy on this page and update the "Effective Date" at the top. We encourage you to review this page periodically. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us using the information below:

We will respond to your inquiry within 30 days. For privacy-related requests, we may need to verify your identity before processing your request.

Last updated: September 26, 2026 · © 2026 Revolution Audio. All rights reserved.